AEI Administrator

Isle of Man
Permanent
Our client seeks an AEI Administrator to join their team.
 
Role: To support all activities surrounding the identifying and contacting of all High Value and new clients for the purpose of obtaining and recording the correct country of tax residence information.
 
Key Responsibilities:
  • Support the completion of client file reviews.
  • Identification of key indictors based on the findings within the file reviews - with support and guidance from the project team.
  • Written communications to clients using templated emails and letters.
  • Updating the business systems with responses from clients.
  • Logging, controlling and monitoring the client responses through excel and the business work flow system.
  • Responding to client queries.
  • Providing regular progress updates.
  • Following the agreed chase process as defined by the project.
  • Provide colleagues with support and assistance when required to respond to client queries.
  • An ability to prioritise workloads to ensure that contractual obligations are fulfilled.
  • Talking to customers.
  • Dealing with queries.
 
Key Skills & Experience:
  • Minimum 5 GCSE's or equivalent, including Maths and English.
  • Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines.
  • Ability to work on own as well as part of a team.
  • Experience of customer contact.
  • Good Knowledge of Excel.
  • Excellent written communication skills.
  • Cope with varying workloads, pressures and people.
  • Working in a team.
  • Attention to detail.
  • Able to use own initiative.
Angela Westmorland
Your specialist: Angie Westmorland
Quote job ref: 10789

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.