Contract Operational Controller

• Understand and be able to trouble-shoot across the end-to-end operating models “service providers”
• Perform transactional processing including Corporate Actions, Trades, Dividends, Payments, Prices, and Fees across all platforms.
• Monitor transaction status and reconciliation reports.  Ensure that exceptions are dealt with swiftly, within the agreed service standards.
• Provide the required support for client cash inflows and outflows.
• Respond effectively to queries from portfolio managers and dealers.
• Respond effectively to queries from service providers and other external parties (e.g. custodians, banks, fund administrators/transfer agents).
• Respond effectively to queries from internal parties (e.g. Finance, Performance, and Risk & Compliance).
• Become proficient at using investment and reporting  systems
• Review client reports and work with the relevant service providers and portfolio manager to ensure highest quality output and delivery to clients.
• Run and distribute reports for external/internal use and tax/regulatory purposes as required.
• Review service metric reports from service providers and perform oversight control duties.
• Record all issues raised with service providers and track progress through to resolution.
• Support the new client take-on process including documentation, system set-up and web access.
• Maintain and update compliance rules in relevant systems (including Eze Castle) and Financial Simplicity systems.
• Cross train to be able to provide back-up support for Deputy Head of Operational Control.
• Produce reports for submission to various regulatory bodies
• Oversee regulatory submissions
• Review client documentation and liaise with Outsource providers to ensure clients are tax compliant.
• Maintain written procedures for Operational Control functions.
• Identify opportunities for process improvements and present findings to the Operational Control management team.
• Drive the implementation of process improvements as agreed with management.
• Identify and implement opportunities to Operational touch points.

• Specialist knowledge: Sound understanding of investment management operations including relevant knowledge of the industry, market and instruments.
• Understanding of regulatory obligations such as MiFID II & EMIR.
• Intermediate level proficiency with Excel and Word.
• Minimum 5 years in fund administration or investment administration ideally with supervisory and client service experience.
• Experience in dealing with 3^rd party service providers.
• Must have excellent communication skills, both written and verbal.  Should be able to handle multiple tasks and prioritise effectively

Your specialist: Mark Burman

Quote job ref: 15105

Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.

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