Customer Service Administrator

Isle of Man
Permanent
Our client seeks a Customer Services Administrator to join them in delivering excellent customer service.
Role Profile: This role requires excellent written and verbal communication skills, experience of working in a lending environment and the ability to work autonomously.  
 
Key Responsibilities:
  • Handling incoming telephone calls, dealing professionally and effectively with each query
  • Responding to customer queries via email with a high attention to detail and accuracy
  • Building lasting relationships with clients
  • Ownership of all queries until resolution
  • Ability to manage own workload
 
Key Skills & Experience:
  • Lending knowledge and previous Financial Services experience
  • Experience of working with Sentinel would be advantageous
  • Good educational background with a minimum of 5 GCSEs grade A-C
  • Excellent verbal and communication skills
  • Ability to deliver accuracy
  • A professional approach
  • Customer focussed
  • Have a strong work ethic and the ability to work autonomously
Your specialist: Debbie Amankwa
Quote job ref: 8845

Hi, I'm Debbie and I look forward to receiving your submission for this fantastic opportunity with this business.