Financial Crime Team Leader

• Day-to-day resource management of the Financial Crime team, with the ability to prioritise workflows, as changes arise within the business
• Build and develop close working relationships with key internal teams, such as Responsible Gambling, Member Support, IT, to ensure smooth operational workflow at all times
• Be the mentor, cascading training to the financial crime team member, as required
• Be the on-hand, go to person within the Financial Crime team, providing guidance and advice to the business as required
• Development and supporting the personal objectives and goals for members of the financial crime team
• Assess and manage capability, attendance, or behaviour issues with the Financial Crime team, seeking support from the Human Resources Department.
• Assist with recruitment within the Financial Crime team, including short-listing and interviews of candidates, supported by the HR team
• Preparing for and attending, monthly management and/or risk meetings as required; produce and/or organise reports and board pack information
• Conducting in depth investigations escalated by the verifications team
• Conducting in depth investigations escalated by the Finance team
• Identification and reporting on new fraud patterns, configure tools to mitigate changed trends and make recommendations for amendments to tools which are not adequate
• Analysis and reporting of Fraud and Investigation activities
• Management of investigations into fraud complaints, bonus abuse, and protection of vulnerable persons
• Prevention and tracing of fraudulent deposits
• Identification and management of investigations relating to customer identity and locations
• Identification and taking of the appropriate action against customers using services in prohibited regions
• Investigation and drafting of formal replies to third-party dispute resolution bodies
• Obtain and verify EDD documentation where required, identified by the system or escalated from the Verifications Team
• Maintaining proper documentation and record keeping on a timely basis.

• Minimum 5 GCSE's to include Maths and English at grade C or above.
• A recognised Fraud or Risk management qualification would be advantageous or willing to work towards one
• A minimum of 2 years relevant experience in a Financial Crime role essential
• Working knowledge of the eGaming sector a distinct advantage
• Interpretation and application of legislation and relevant industry standards.
• Ability to analyse and strong organisational skills are essential in order to balance workload and meet deadlines.
• Experience of leading a small team
• Governance, fraud and investigation policies and management practices.
• Ideally working knowledge of Isle of Man Gambling Supervision Commission, United Kingdom Gambling Commission's and Jersey Gambling Commission legislation, would be desirable
• Innovative and strategic thinking.
• Well-developed presentation and communication skills
• Microsoft Office applications (Word, Excel, PowerPoint)
• Sound interpersonal and negotiation skills
• Interpretation of legislative and professional standards

Your specialist: Angie Westmorland

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Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.

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