Night Auditor Manager
Isle of Man
Permanent
Our client seeks a Hotel Night Auditor / Manager to join their team.
Role Profile:
Our client is seeking a meticulous and customer-focused Hotel Night Auditor / Manager to manage nightly financial transactions, oversee guest services, and ensure smooth hotel operations during the night shift. This role blends accounting, customer service, and administrative responsibilities.
Schedule: Overnight shifts, including weekends and holidays, 5 out of 7 nights.
Key Responsibilities:
- Financial Reconciliation: Balance daily financial records and generate reports.
- Guest Services: Handle late check-ins, check-outs, and guest inquiries.
- Administrative Tasks: Manage front desk operations and coordinate with other departments. Manage the workload for the night team.
- Security: Monitor hotel premises and address security issues.
Key Skills and Experience:
- Education: High school diploma or equivalent.
- Experience: minimum of 3 years of progressive supervisory and/or management experience in similar role in a hotel environment.
- Skills: Strong analytical, customer service, and communication skills; familiarity with hotel management software. Ability to work independently with minimal supervision. Hands-on approach.
