Personal Banker

Isle of Man
Permanent
Our client seeks a Personal Banker to join their team.
 
Role Profile:
Customers will be at the very heart of your role, so you'll be committed to providing outstanding service in every interaction. You'll work with high levels of accuracy as you provide each customer with a seamless and positive experience.
 
Key Responsibilities:
  • Having great conversations, understanding the needs of our customers and helping them with their banking needs
  • Completing general banking requests such as payments, balance enquires and transfers when needed
  • Helping customers to understand the different ways they can bank with us and the range of services we can offer and booking financial health checks
  • Identifying opportunities to help customers fulfil their financial service needs, providing a seamless customer experience
 
Key Skills and Responsibilities:
  • To be successful in this role, you'll need to have experience of working in a customer facing environment.
  • Strong communication skills are a must, as you'll need to explain our products and procedures to our customers in an easy to understand way.
  • A passion for customer service and delivering excellent customer experiences
  • Good attention to detail
  • Resilience
  • Interpersonal skills
  • The ability to work collaboratively and autonomously
Susan Gibson
Your specialist: Susan Gibson
Quote job ref: 15186