Product Support Technician

Isle of Man
Our Client seeks a Product Support Technician to join their team.
Key Responsibilities:
  • Preparation and maintenance of product literature suites
  • Preparation of promotional materials for sales team and advisers including presentations
  • Creation of new literature items as required by internal and external stakeholders
  • Provide product training to New Starters
  • Manage and maintain internal assessment based product training processes
  • Assist with the creation and maintenance of web-based content maintaining consistent “on-brand” approach
  • Support the delivery of new online or offline content
  • Assist with the analysis of competitor product ranges
  • Assist with the preparation of Product Specifications and Business Review Documents
  • Assist with post and pre-sale technical product related queries for internal and external stakeholders
Key Skills & Experience:
  • Have experience in financial services, preferably with a background or interest in product proposition
  • Have a high level of attention to detail with the ability to critically analyse large amounts of data succinctly
  • Be able to work independently, prioritise changing workflows and take ownership of their work
  • Possess strong organisational and planning skills
  • Have excellent written and verbal communication skills
  • Be a confident and dedicated self-starter with a pro-active approach to work loads
  • Motivated to identify issues and find solutions pre-emptively rather than reactively
Your specialist: Debbie Amankwa
Quote job ref: 9173

Hi, I'm Debbie and I look forward to receiving your submission for this fantastic opportunity with this business.