Receptionist
Isle of Man
Permanent
Our client seeks a Hotel Receptionist to join their team.
Role Profile:
Our client is looking for a friendly and professional Hotel Receptionist to be the welcoming face of the hotel. As a vital part of the team, you will provide exceptional guest services, and ensure a seamless guest experience.
Schedule: 5 day, 8 hours shift including weekends and holidays.
Key Responsibilities:
- Guest services: Greet and assist guests with check-in and check-out.
- Reservations: Answer phone calls and emails promptly, handling guest inquiries and reservations
- Support: Answer guest inquiries and coordinate with hotel departments. Assist with guest requests, such as booking taxis or recommending places of interest
- Operations: Manage billing and maintain guest records.
Key Skills and Experience:
- Experience: Previous receptionist or customer service experience preferred but not essential.
- Skills: Excellent communication and multitasking abilities.
- Attributes: Professional demeanour, attention to detail, and strong organizational skills. Ability to deliver exceptional guest services with a friendly and welcoming personality.
