Senior IT Engineer

Our client seeks a Senior IT Engineer to join their team.
Role: Provide effective IT support and administration of the Group's IT systems, virtual environment, servers, email and supporting systems. As an integral part of the IT team, you will be a key person for delivering & supporting change across the Group systems.
Key Responsibilities:
  • Support, maintain, document, and improve all utilities, processes, procedures, and interfaces relating to Primary Responsibilities
  • Keep the IT ServiceDesk updated on a daily basis
  • IT support - ensuring the resolution of issues, and provision of client / server applications, desktop applications, and telephony systems to the Group's end users
  • Strive to keep costs down without detriment to Primary Responsibilities
  • Strive to simplify process and improve efficiency without detriment to Primary Responsibilities
  • Assist in the day-to-day IT function and tasks as deemed necessary by the Head of IT
  • Liaise effectively with outsourced 2nd line support providers and 3rd party suppliers
  • Communicate and record any disruption to services in a timely and appropriate manner
  • Take a proactive role in larger change projects as and when necessary
  • Examine new technologies and assist the Head of IT in identifying important advances and trends in IT support and how they may benefit the Group
  • Maintain responsibility for the following:
    • Virtual environment (VMWare / SAN / etc.)
    • Active Directory & all related functions (i.e. profiles, scripts, GPOs, etc.)
    • Microsoft Servers & Exchange
    • Cloud Computing Technologies
    • SQL servers & database maintenance
    • Threat protection applications
    • Maintain system monitoring systems
    • Network services, hardware, power, and cabling
    • Firewall, internal routing & switching management
    • All Client hardware and operating system support
Key Skills & Experience:
  • Relevant Microsoft Accreditation (E.g. MCSE / MCSA)
  • Strong knowledge and experience of Windows Server & Network environments
  • Strong knowledge of Microsoft Exchange and Exchange online
  • Strong Knowledge of VMware (Vcenter, ESXi and SRM)
  • Strong working knowledge of major networking components, network operating systems (Juniper, Cisco and Fortinet)
  • Strong written and verbal communication skills with an ability to create good relationships with users and other team members
  • Ability to self regulate in pressured or stressful situations
  • Ability to self motivate with a desire to improve existing IT processes and practices
  • Strong knowledge of MS Office applications
Your specialist: Pam Dixon
Quote job ref: 10779

Hi, I'm Pam and I can help you with your submission to this role. Simply submit your CV or call me on 678144 with any questions.