Team Lead

Isle of Man
Our client is looking for a Team Leader to play a key role in their expansion and supervise a newly formed Premiums team.
Key Responsibilities:
  • Assist and supervise other team members within the department and make sure that tasks are being executed in a timely manner and in line with the procedures in place
  • Identify and implement enhancements to the current procedures
  • Process of premiums in and out
  • Direct Debit and Standing order process
  • Credit Card processing
  • Handling clients' and brokers' queries
  • Liaise between respective departments to make sure that processes are done in a timely manner
  • Ensure all customer information is correct
  • Updating and maintaining relevant systems
  • Provide training and assistance to other team members
Key Skills and Experience:
  • Minimum 5 A* - C  / 9 - 4 Grade GCSEs (including English and Maths) or equivalent
  • Previous experience gained within a similar premiums processing role
  • Excellent people management / team coaching and leadership skills
  • Understanding of Banking processes
  • Experience in monitoring workflow and ensuring daily tasks are completed in a timely manner
  • Attention to detail and excellent communication skills, a positive attitude and a professional customer-oriented approach
Angela Westmorland
Your specialist: Angie Westmorland
Quote job ref: 13143

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.