Team Lead
Isle of Man
Permanent
Our client is looking for a Team Leader to play a key role in their expansion and supervise a newly formed Premiums team.
Key Responsibilities:
- Assist and supervise other team members within the department and make sure that tasks are being executed in a timely manner and in line with the procedures in place
- Identify and implement enhancements to the current procedures
- Process of premiums in and out
- Direct Debit and Standing order process
- Credit Card processing
- Handling clients' and brokers' queries
- Liaise between respective departments to make sure that processes are done in a timely manner
- Ensure all customer information is correct
- Updating and maintaining relevant systems
- Provide training and assistance to other team members
Key Skills and Experience:
- Minimum 5 A* - C / 9 - 4 Grade GCSEs (including English and Maths) or equivalent
- Previous experience gained within a similar premiums processing role
- Excellent people management / team coaching and leadership skills
- Understanding of Banking processes
- Experience in monitoring workflow and ensuring daily tasks are completed in a timely manner
- Attention to detail and excellent communication skills, a positive attitude and a professional customer-oriented approach
Your specialist: Angie Westmorland
Quote job ref: 13143
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.