Account Services Administrator
Isle of Man
Permanent
Our client seeks an Account Services Administrator to join their team.
This role offers excellent exposure to core banking operations and the opportunity to contribute to continuous improvement initiatives while ensuring delivery meets agreed service level agreements.
Key Responsibilities:
- Complete debit card related instructions, internet banking registrations and password/memorable date changes for personal and corporate clients.
- Identify and provide feedback on continuous improvement opportunities to enhance current processes and procedures.
- Maintain and update customer information following established processes to ensure accuracy and compliance with service standards.
- Maintain professional knowledge through internal training programmes and proactive learning of end-to-end processes across operations functions.
- Provide administrative support to various Account Services departments in accordance with service level agreements.
- Adhere to institutional standards, policies, procedures and service charters to ensure efficient account services delivery.
Key Skills & Experience:
- Educated to A-Levels (minimum).
- 1-2 years' experience in a similar role.
- Previous banking operations experience preferred but not essential.
- Strong attention to detail and procedural compliance mindset.
- Excellent communication and interpersonal skills.
- Commitment to continuous learning and professional development.
Your specialist: Paige Milestone
Quote job ref: 16494
Hi, I'm your specialist Paige and I can't wait to hear from you about this job. You can simply submit your CV or call me on 678144 with any questions.
