Assistant Manager

• All aspects of administering a portfolio of entities
• Maintaining and building excellent relationships with clients and intermediaries through quality service
• Responding to all client communications within 24 hours where possible
• Preparing for and attending client meetings as required
• Assisting with client onboarding for new and transferring in business
• Completion of terminations and transfer outs on a timely basis
• Providing a B level signatory
• Acting as director on client entities
• Assisting with the delegation and monitoring of workloads within the administration team and assisting with queries and relevant training
• Maintaining and updating knowledge of the external regulatory framework and internal procedures together with demonstrating correct implementation
• Maintaining and updating Client Profiles and Risk Assessments
• Completing outstanding action points in a timely fashion
• Liaison with Compliance Department where required
• Obtaining client due diligence where necessary for existing portfolio
• Management of the Periodic Review and Action Point Process - Leading the project reporting through to the Compliance and Management Committees
• Completing assigned Periodic Reviews as required
• Reporting through to the Board on progress and recommendations
• Oversight and monitoring investment performance reviews and dealing with any resolutions and remedial work in a timely manner.
• Reporting to the Board on progress and deficiencies
• Responding in full to accounting queries from the client accountants
• Reviewing draft financial statements in a timely manner and liaising with the client accountants in relation to the same
• Assisting with the process of raising, sending out and collection of fees due. Ensure any potential problems are highlighted to line manager or Director
• Completing and inputting time in the time billing system on a daily basis.

• Minimum 7 years trust administration experience
• Holds a relevant Professional Qualification e.g. STEP, ICSA, ACCA
• Strong IT skills, including practical experience of Microsoft Outlook, Word and Excel
• Detailed understanding of fiduciary services business including the regulatory requirements
• Ability to work under pressure & meet deadlines
• Excellent written & verbal communication skills
• Ability to work accurately with good attention to detail
• A flexible attitude towards work and a willingness to assist other members of the team as required
• Excellent time management, prioritisation and organisational skills
• Demonstrates drive, ambition & willingness to learn
• Understands the importance of consistently delivering high standards in a customer service role
• A proactive approach to work & the ability to work under own initiative

Your specialist: Debbie Amankwa

Quote job ref: 16031

Hi, I'm Debbie and I look forward to receiving your submission for this fantastic opportunity with this business.

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