Banking & Client Operations Senior Analyst
Isle of Man
Permanent
Our client seeks a Banking & Client Operations Senior Analyst to join their team.
Role Profile: This role is key to delivering first class service to clients including payment & digital banking service delivery ensuring service execution and controls are carried out right first time, monitored, analysed and validated in line with business risk appetite and AML & FT controls.
You will be accountable for the day-to-day client experience ensuring the client journey is delivered to a high standard of efficiency and accuracy every time. Internal business partner interactions are to be effectively managed efficiently and accurately ensuring the client remains at the heart of everything we do.
Key Responsibilities:
Client Communications
- Manage secure digital communications (inwards and outwards)
- Engage with business partners to ensure the client journey is priority in all interactions
- Supporting active clients on navigation and execution
Payment Execution & Authorisation
- Payment monitoring of inward & outward client payments
- Internal account reconciliation
Transaction Monitoring
- Transaction control alerts
- Sanction control alerts
Report Analysis
- BACS reports
- Overnight Status Reports
- Internal Suspense account reconciliation
Additional Account Opening
- Capital Call Accounts
- Fixed Term Deposit Accounts
- Fiduciary Accounts
Ad-hoc Exceptions Processing
- Internal Journals
- Account Closures
Third Party / Counterparty Relationship Engagement
- Payment recall/trace
- SWIFT messaging (Payment Queries)
- Compliant/Incident Reporting Contribution
Key Skills and Experience:
- A working knowledge in the use of AML risk mitigation tools, such as automated transaction monitoring systems, due diligence research, and web-based investigation techniques
- Experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies, and regulations.
- You'll also be able to work accurately to deadlines and with high levels of attention to detail.
- Knowledge of Bank products, processes, and banking systems
- An understanding of the financial services industry.
- Able to verbally, and in writing, communicate clear and concise messages to clients and colleague
Your specialist: Angie Westmorland
Quote job ref: 16029
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.
