Business Systems Administrative Officer

• Providing excellent customer service and acting as the first point of contact for IT systems enquiries.
• Monitoring the IT systems mailbox, triaging, responding to, and, escalating enquiries as appropriate.
• Liaising with internal IT colleagues and external suppliers.
• Maintaining internal SharePoint sites and updating communications content.
• Liaising with website suppliers to arrange updates to website content.
• Updating Q&A guides and contributing to the creation of IT help and guidance documents.
• Maintaining the IT Asset Register in line with the IT Hardware Lifecycle process.
• Updating IT system Change Logs in accordance with Change Management procedures.
• Supporting project team meetings, preparing documentation and following up actions.
• Coordinating training events and workshops, including circulating invitations and training materials, setting up technical equipment, recording attendance and following up actions.
• Making effective use of Microsoft 365 applications, including Word, Excel, SharePoint and Teams, and actively engaging with emerging technologies such as AI and Microsoft CoPilot.
• Maintaining and updating electronic filing systems in accordance with retention schedules.

• Previous experience in an IT support or systems administration role would be ideal.
• Experience using Microsoft 365 applications, including SharePoint, Teams, Word and Excel.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Experience coordinating meetings, training events and project activities.
• Excellent attention to detail and record-keeping skills.
• Strong customer service skills with the ability to communicate effectively with technical and non-technical stakeholders.

Your specialist: Mark Burman

Quote job ref: 16575

Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.

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