Head of Enterprise Solutions

Isle of Man

Permanent

Our client seeks a Head of Enterprise Solutions to join their team.

Role Profile: Responsible for building and leading the next-generation enterprise solutions capability a function that integrates solution design, product strategy, consulting, and technical leadership into one cohesive, high-performing team.

This role will shape and deliver enterprise solutions portfolio across connectivity, cybersecurity, cloud, data centre, collaboration, networking, and emerging AI capabilities. As a key member of the Enterprise Leadership Team, you will drive solution-led growth, accelerate digital transformation for customers, and position Sure as the trusted technology partner for businesses and government across the islands. This is a transformational leadership role that blends strategic vision, commercial acumen, and deep technology expertise. You will champion a solutions-first culture, inspire cross-functional collaboration, and ensure the business delivers measurable business outcomes to customers while driving profitable enterprise revenue growth.

Key Responsibilities:

Define and deliver the vision for a unified Enterprise Solutions function that combines product management, solution architecture, and technology consultancy.
Create a culture of innovation, accountability, and customer-centricity across the team.
Shape enterprise technology strategy, focusing on cloud, cybersecurity, AI, data centre, and network evolution.
Act as a senior leader in the Enterprise division and a contributor to broader commercial strategy.
Build and continuously evolve a compelling enterprise solutions portfolio covering:
Cloud (public, hybrid, and sovereign)
Cybersecurity and managed security services
Data centre hosting and next-generation DC/edge services
Core connectivity (leased lines, SD-WAN, internet access, private 5G)
Unified communications and collaboration
AI-enabled solutions and automation services
Managed IT services and digital workplace
Ensure solutions are commercially viable, differentiated, secure-by-design, and aligned to customer needs.
Lead the transition from legacy services to modern, cloud-based, scalable offerings.
Develop GTM strategy for enterprise solutions, working closely with Sales, Marketing, and Product teams.
Own solution-level financial performance, including:
Revenue growth
Margin improvement
Attach-rate targets
Contract profitability
Total cost-to-serve optimisation
Shape pricing models, including subscription, consumption-based, and managed service commercial structures.
Ensure solution design supports tender success, bid competitiveness, and differentiated value propositions.
Partner with Enterprise Sales to drive a consultative, solution-led selling approach.
Support major bids and strategic opportunities with high-quality solution architecture and executive-level engagement.
Act as the senior technical authority for strategic enterprise and government accounts.
Ensure seamless transition from pre-sales to delivery, maintaining solution integrity and customer satisfaction through the full lifecycle.
Serve as executive sponsor for key customers and major transformation programmes.
Analyse market and technology trends to ensure the business stays ahead in cloud, cyber, AI, data, and connectivity developments.
Develop industry-specific propositions, especially for financial services, government, regulated sectors, and multi-site enterprises.
Drive innovation initiatives including AI-as-a-Service, data-driven insights, automation, and sovereign cloud advancements.
Partner with vendors and ecosystem partners to co-create next-generation solutions.
Define processes, governance, tooling, and frameworks for high-quality solution design and delivery.
Ensure solutions are delivered on time, within budget, and to agreed performance standards.
Implement lifecycle management processes to ensure solutions remain competitive, secure, and customer focused.
Build strong alignment with Technology, Operations, and Support teams to maintain reliability and service excellence.
Lead continuous improvement initiatives across solution development and delivery.
Build and lead a best-in-class consultancy practice that integrates pre-sales architects, solution designers, product specialists, and post-sales technical consultants into a single, unified Enterprise Solutions function.
Define the operating model, processes, standards, and governance for the practice, ensuring consistent quality, technical rigour, and customer value across all engagements.
Establish clear roles, competencies, and career pathways for consultants and architects, ensuring the team has the right mix of technical depth, commercial awareness, and customer-facing skill.
Create reusable solution frameworks, design patterns, playbooks, and templates to shorten time-to-value and improve consistency across pre- and post-sales work.
Implement a structured engagement and resourcing model, including scoping, estimating, utilisation tracking, and profitability management for consulting engagements.
Oversee delivery assurance for major projects and transformations, ensuring the practice maintains a reputation for high-quality execution and technical excellence.
Drive continuous development of the consultancy team's skills in cloud, cybersecurity, networking, AI, data platforms, and modern enterprise architectures.
Champion a culture of consultative selling, ensuring consultants and architects work hand-in-hand with Sales to shape opportunities, articulate business outcomes, and drive revenue growth.
Build a knowledge management system to capture learnings, solution assets, and market insights to support repeatability, scalability, and capability uplift across the organisation.
Ensure the consultancy function operates as a profitable, value-generating unit, contributing to enterprise revenues, margins, and long-term customer relationships.
Build and scale the Enterprise Solutions team into a high-impact organisation over the next 12-18 months.
Recruit, develop, and retain top talent across product, architecture, and consulting disciplines.
Coach team members to enhance technical depth, commercial skills, and customer engagement capability.
Foster a collaborative, innovative, and performance-led team culture.
Understand and comply with the licence and other regulatory rules, Data Protection Law applying to the position & relevant Health and Safety responsibilities
Undertake appropriate security awareness training covering information security, data protection, financial crime and payment card data and comply with their information security responsibilities. The postholder must hold a satisfactory Basic Police Disclosure

Key Skills and Experience

Essential

Proven leadership experience integrating or managing professional services, product, solution architecture, or technology consulting teams.
Deep understanding of enterprise ICT solutions, including cloud, cybersecurity, connectivity, networking, collaboration, and data centre technologies.
Strong commercial acumen - able to shape business cases, pricing models, and solution P&L outcomes.
Demonstrated success in engaging C-level stakeholders, especially CIOs and technology decision-makers.
Experience leading complex enterprise bids and delivering large-scale transformation solutions.
Ability to drive change, modernise teams, and build new capabilities in a growing enterprise business.

Desirable

Experience building AI-enabled solutions or automation capabilities.
Knowledge of data sovereignty, sovereign cloud, compliance, and regulated industries.
Background in telecommunications, cloud service providers, cybersecurity firms, or IT consultancies.
Understanding of solution monetisation, portfolio rationalisation, and lifecycle management.

Your specialist: Sally Fenton

Quote job ref: 16236

Hi, I'm Sally and this is one of the job roles I am looking after for this super business. If this job is of interest for you, please submit your CV and we will come back to you to arrange the next staging.