Investment Operations Team Leader

• You will have overall knowledge of the Investment Operations Department;
• Overseeing and resource management for account opening, AML requests, monitoring standing data, dividends, corporate actions and assignment splits.
• Execute on behalf of the business policyholders in line with Company service standards and the Investment Governance Regulations.
• Overall knowledge of the Investment Administration Department; Processing dividends, processing corporate actions, asset review / due diligence, account opening, AML refresh requests and assignment splits.
• To help gather the appropriate data to assist with the notification of corporate actions to Policyholders and their advisers and to subsequently assist with the co-ordination of their responses and onward instruction to the market.
• Ensure investment transactions are executed and reconciled within the expected timescales.
• Ensure the timely settlement of all investment transactions and to accurately administer external custodian accounts and custody records.
• Communicate with customers and external counterparties to ensure all requirements are met.
• Accurately notify policyholders and their advisers of any changes to their investments and assist with the co-ordination of their responses and onward instruction to the market.
• Maintain technical knowledge to facilitate rotation within Investment Operations teams to ensure service levels are maintained.
• Care for customers by providing a high quality of service that is accurate and within stated timescales.
• To support the Management Team by delivering training and coaching to team members.
• To ensure that we provide a service to customers in line with Company values.
• To ensure that investment processes (dividends, corporate actions, assignment splits) are accurately reflected on the systems to ensure accurate reporting.
• All account opening instructions are prioritised and executed accurately.
• To allocate cash received from fund houses and nominees/platforms accurately and in accordance with procedures to provide accurate policy representations to clients.
• Ensure all account opening instructions are instructed, chased and completed in a timely and accurate manner.
• To ensure standing data is accurate and kept up to date.

• A people leader with at least 2 years experience
• Minimum 5 A* - C  / 9 - 4 Grade GCSEs (including English and Maths) or equivalent - essential
• CISI Introduction To Securities - desirable not mandatory
• Diligent and conscientious in the accuracy of their work, excellent attention to detail
• Excellent written and verbal communication skills
• Excellent Customer Service skills
• Previous experience in training and coaching
• “Can Do”, proactive attitude.
• Ability to operate in a fast paced, dynamic environment and able to work under pressure.
• Intermediate knowledge and experience of MS Office

Your specialist: Angie Westmorland

Quote job ref: 16022

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.

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