Retail Sales Consultant
Isle of Man
Temporary
Our client seeks a Temporary Retail Sales Consultant to join their team and deliver an efficient and professional service to customers seeking information, purchasing assistance, and after-sales support for a full range of products and services.
This is a part time role for 30 hours a week and will be a temporary contract for approximately 4 months.
You may be required to work selected Thursday evenings and Sunday day shifts during the Christmas trading period (1 November to 31 December).
Key Responsibilities:
- Present an efficient and professional sales service for all customers.
- Always greet customers with a smile.
- Provide customers with honest and clear information.
- Clearly provide all the information a customer needs to make informed decision relating to their needs.
- Make sure all customers leave with a complete and working service.
- Demonstrate and sell products and services.
- Attend daily staff briefings before opening.
- Fully competent in the use of the computerised systems and other applications relevant to the sales process after training.
- Provide on-going support for all products and services available, by means of face to face, email, telephone contact, and strive to resolve all customer queries/complaints.
- Assist if required, in training of new members of the Retail team.
- Attend or partake in any training that may be required.
- Be aware of the commercial requirements of the company and the retail department in particular.
- Work to meet personal and group sales targets and process all orders within targets set by the Company.
Key Skills and Experience:
- Previous sales experience.
- Appreciation of the importance of customer service.
- Ability to deal with difficult customers.
- Enthusiasm for new technology.
- Ability to deal with and communicate effectively with customers and staff at all levels.
- Knowledge of Microsoft Office.
- An understanding of modern retail technology would be desirable.
Your specialist: Mark Burman
Quote job ref: 16756
Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.
