Senior Cloud Support Engineer
Isle of Man
Permanent
Our client seeks a Senior Cloud Support Engineer to join their team and play a crucial role in delivering comprehensive support across multiple sites, focusing on Microsoft OS support, Citrix and Office 365.
This dynamic role demands robust technical skills, including expertise in Microsoft Server administration, coupled with a genuine passion for IT support. The ideal candidate should be open to on-site visits, possess excellent communication skills, and be willing to travel to other offices as required.
Key Responsibilities:
- Deploy Desktop platforms for customers.
- Deliver support across multiple sites, addressing requests from graduate level to Directors.
- Provide expertise in Microsoft Server build, migration, and support.
- Maintain and support desktop virtualization solutions.
- Proficient in technologies such as AD, Intune, O365, Exchange, and Azure Infrastructure, as well as Azure SAAS apps.
- Strong understanding of virtualization, with expertise in VMware.
- Demonstrate excellent communication skills to engage with a diverse user base. Collaborate with teams across various locations to provide effective support.
- Exhibit a passion for in-house IT support and continuous learning.
- Openness to travel to other offices to support additional sites when required.
Key Skills & Experience:
- Minimum of 5 years of experience in IT support roles, strong 1st and 2nd line support experience is essential.
- Experience in Microsoft Server admin and VMware.
- Excellent communication skills.
- Strong technical deployment skills in Office365/intune and Citrix.
- A genuine passion for IT support and a willingness to conduct on-site visits.
Your specialist: Angie Westmorland
Quote job ref: 16225
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.
