Senior Facilities Manager

Isle of Man

Permanent

Our client seeks a Senior Facilities Manager to join their team.

You will be responsible for the strategic and operational management of the physical workplace estate across all eight jurisdictions and any jurisdictions in the future. This role ensures that every office provides a professional, safe, and welcoming environment for employees and clients alike, while managing cost effectively and planning ahead for growth.

Reporting to the Group COO, the Group Facilities Manager must balance operational rigour with commercial pragmatism, maintaining consistent standards across a diverse, multi-jurisdictional portfolio. Please note, the position requires regular travel across Group jurisdictions.

Key Responsibilities:

Develop and maintain a Group-wide office and workplace strategy, aligned to headcount forecasts, growth plans, and the operational needs of each jurisdiction.
Monitor occupancy levels, lease expiry profiles, and space utilisation across all offices.
Provide data-driven recommendations to the COO and ExCo on office investments, consolidations, expansions, and relocations.
Ensure the office estate supports the brand, employee and client experience standards.
Maintain a forward view of property market conditions in each jurisdiction to inform timing and negotiation of lease and acquisition decisions.
Oversee the operational management of all Group offices.
Establish and maintain Group-wide facilities policies and standards covering areas such as office maintenance, cleaning, security, access control, health and safety, business continuity, and environmental sustainability.
Manage relationships with landlords, managing agents, and facilities service providers across all jurisdictions.
Ensure all offices meet local health and safety, fire safety, and regulatory requirements.
Act as the primary point of contact for facilities-related issues.
Oversee reception, front-of-house, and meeting room standards.
Lead end-to-end office projects including new office searches, lease negotiations, fit-outs, relocations, and decommissioning of vacated premises.
Own and manage the Group facilities budget, covering rent, service charges, rates, maintenance, utilities, insurance, and project expenditure.
Coordinate with IT, Compliance, and P&C to ensure new or refurbished offices meet all technical, regulatory, and people requirements from day one.
Support post-acquisition integration by assessing the facilities position of acquired entities and developing plans to align, consolidate, or upgrade as required.
Ensure all office projects comply with local planning, building, health and safety, and environmental regulations in each jurisdiction.
Track and report on facilities spend across all jurisdictions, identifying opportunities to reduce cost, improve value, and consolidate contracts where appropriate.
Work with the CFO and Finance team to support annual budgeting and forecasting for all property and facilities-related expenditure.
Gather and act on employee feedback regarding workplace environment, amenities, and services.
Ensure offices support modern, flexible working practices, including appropriate provision for hybrid working, collaboration spaces, and quiet working areas.
Establish and maintain service level agreements, conducting regular performance reviews and benchmarking.
Build strong relationships with MDs, office leads, and local teams in every jurisdiction, acting as a trusted partner on all workplace matters.
Provide regular reporting to the COO on estate performance, project status, key risks, and cost position.
Take on any other evolving responsibilities as required.

Key Skills and Experience:

Significant experience in facilities management, workplace strategy, or corporate real estate, ideally within a multi-site, multi-jurisdictional environment.
Proven track record of leading office relocation, fit-out, or consolidation projects from inception to completion.
Strong commercial and financial acumen, including budget ownership, lease negotiation, and vendor management.
Excellent organisational and project management skills, with the ability to manage multiple concurrent priorities across geographies.
Strong understanding of health and safety, fire safety, and building compliance requirements; relevant qualifications (e.g. IOSH, NEBOSH, BIFM/IWFM) are desirable.
Ability to work effectively across cultures and jurisdictions, adapting approach to local requirements while maintaining Group-wide consistency.
Strong interpersonal and communication skills, able to engage credibly with senior leadership, local teams, clients, and external partners.
Hands-on and pragmatic, comfortable operating at both strategic and operational levels.
Strong customer service orientation.
Comfortable with frequent international travel across Group jurisdictions.

Your specialist: Angie Westmorland

Quote job ref: 16748

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.