Senior Infrastructure Engineer - Cloud Services
Isle of Man
Permanent
Our client is seeking a Senior Infrastructure Engineer - Cloud Services to join their team.
The ideal candidate will have experience in a senior infrastructure engineering role with responsibility for virtualisation platforms (e.g. VMware or alternatives), storage and networking. Relevant certifications and experience (e.g. VCP or equivalent) are also highly desirable.
Within an evolving technology and cloud services market place, the successful candidate will often investigate, design, deploy and automate new technologies, providing for current and future needs
Key Responsibilities:
- Responsible for system design, administration, management and third level support of Virtualisation platform stacks and management/orchestration (e.g. VMware vCloud/vCenter/vSphere or alternatives), storage and associated technologies; Azure Hub where applicable. Also responsible for Linux, Windows, SQL and other supporting technologies.
- Responsible for root cause resolution of complex technical issues.
- Provide professional consultancy surrounding infrastructure technologies, for example cloud services on boarding.
- Raise third party support cases with appropriate criticalities, managing and escalate as necessary.
- Proactively contribute to continuous service improvement with ideas and suggestions.
- Mentor and guide other team members in their specialist areas of technology.
- Maintain and grow relationships with staff, partners, to enhance customer value.
- Liaise with customers and prospects regarding design of virtual infrastructures, networks, migration and backup/DR strategies.
- Support all Cloud Services as part of an out of hours on call rota.
Key Skills & Experience:
- Expert knowledge of IT infrastructure, including hardware, operating systems, storage, virtualisation and security devices.
- Expert knowledge of backup and replication technologies.
- Professional level qualifications across multiple disciplines such as VCP, MCSE, CCNP (or equivalent in major virtualisation platforms).
- Proven background of providing great customer service with a demonstrated ability to effectively communicate by phone, in person or written.
- 5 or more years' experience in a senior systems administration role, preferably in a service provider environment.
- Knowledge and experience of ITIL, ISO27001 and PCI-DSS preferred.
- Shows initiative and acts independently to resolve problems.
- Demonstrated high levels of accuracy with excellent time management and organizational skills.
- Due to the nature of this position, the postholder must hold a satisfactory Basic Police Disclosure.
Your specialist: Anne Murray
Quote job ref: 16107
Hi, I'm your specialist Anne and I can't wait to hear from you about this job. You can simply submit your CV or call me on 678144 with any questions.
