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Technical Operations Senior Associate

Isle of Man
Permanent
Our client seeks a Technical Operations Senior Associate to join their team.
 
You will be part of the Technical Operation team who are a team of specialists who form the first line of defence against Money Laundering and Financial Crime focused on the client population described as either High Risk or Politically Exposed Persons (PEPs). The ideal candidate will be an experienced individual who is able to work collaboratively with a small group of Technical Operations colleagues and work closely with second line colleagues.  
 
Key Responsibilities:
  • Cultivate and maintain strong relationships with key clients and advisors, understanding their needs and ensuring their expectations are met.
  • Act as a point of contact for high dependency client issues, demonstrating a commitment to prompt and effective resolution.
  • Perform Technical reviews of client files ensuring regulatory requirements are met and managing the client transaction from start to finish where necessary or on an ad-hoc basis if required.
  • Mentor client services professionals, fostering a culture of excellence, collaboration, and continuous improvement.
  • Support the development and implementation of AML-focused technical solutions, ensuring alignment with second line and regulatory expectations.
  • Stay abreast of AML regulations and compliance requirements, integrating changes into existing technical solutions.
  • Collaborate with internal compliance teams to ensure solutions align with the latest regulatory standards.
  • Work to tight deadlines & display time management skills by monitoring and managing flow of
  • incoming tasks throughout the day.
  • Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives and performance development plan.
 
Key Skills & Experience:
  • Proven experience in performing technical reviews of client files to meet regulatory requirements.
  • Ability to support the development and implementation of AML-focused technical solutions.
  • Strong understanding of AML regulations and compliance requirements, such as industry-specific controls and risks.
  • Ability to cultivate and maintain relationships with key clients and advisors.
  • Capability to act as a point of contact and proficiency in handling client queries through various communication channels.
  • Highly self-motivated individual who is willing to participate and actively assist in improving current processes.
  • Ability to manage and prioritise own workload in a fast-paced environment and be able to make decisions within the remit of their role.
  • Passionate about delivering excellent customer service.
  • Strong verbal and written communication skills in English.
  • Exceptional analytical and investigative skills with the ability to present findings to different audiences.  
  • Commitment to fostering a culture of continuous improvement within the team.
  • Demonstrate an inquisitive nature and willingness to highlight any concerns, particularly relating to KYC and CDD.
  • Competent in Microsoft applications, including Word, Outlook, SharePoint, and Excel.
  • Knowledge of Finscan / Worldcheck (Desirable).  
Angela Westmorland
Your specialist: Angie Westmorland
Quote job ref: 16405

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.

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