Administrator

• Handling incoming telephone calls, including taking card payments and responding to routine enquiries in a professional and sensitive manner, particularly where vulnerable adults may be involved.
• Managing correspondence relating to applications, including issuing letters and review forms, following up outstanding information by telephone, email and post, and arranging recorded delivery where required.
• Assisting with annual reviews of applications, including checking documentation, contacting applicants for missing information and maintaining accurate records.
• Supporting the administration of fixed-term reviews, including issuing review letters and forms, monitoring responses, chasing outstanding documentation and preparing cases for assessment.
• Conducting initial checks of information and supporting evidence to assist with eligibility assessments for applications and fixed-term reviews.
• Accurately inputting and maintaining data within the management system and SharePoint site.
• Using Microsoft Office applications proficiently, particularly Outlook, Word, and Excel.
• Processing documentation, including issuing offer letters and scanning and filing signed  agreements and associated records.
• Archiving, scanning and organising both paper and electronic files
• Notifying utility providers of new agreement commencements

• Experience of working with confidential information, maintaining accurate records and dealing with members of the public would be advantageous.
• Knowledge of Microsoft office and all its functions

Your specialist: Mark Burman

Quote job ref: 16630

Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.

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