Assistant Manager
Isle of Man
Permanent
Our client seeks an Assistant Manager to join their team.
Role Profile: Responsible for a portfolio of clients, ensuring that assigned duties are carried out accurately and efficiently.
Key Responsibilities:
- Ensuring the smooth running of a client portfolio
- Handling of all client communication in respect of the portfolio
- Establish and develop close relationships with existing clients
- Ensuring full compliance of all client related matters, always promoting adherence to policies and procedures
- Initial onboarding of clients before being placed into a portfolio
- Establishing and maintaining close working relationships with internal stakeholders to ensure a seamless client experience
- Ensuring correct entry and administration of client entity data in the database, currently Viewpoint
- Overseeing and arranging the correct billing of all clients
Key Skills and Qualifications:
- STEP or CGI qualification (or equivalent to)
- 5+ years' experience in a Company & Trust environment with a strong relationship management focus
- An in depth understanding of the regulatory environment
- Self-driven, who is proactive and dedicated to excellent client service
- Able to take accountability and responsibility for their own personal development
- Excellent communication skills with the ability to seek information in a concise way
- Ability to work under pressure and to tight deadlines
- Professional and values driven

Your specialist: Angie Westmorland
Quote job ref: 15882
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.