Claims Team Member

• Actively engage in the resolution of customer and adviser queries.
• Processing customers withdrawal requests within our agreed service levels.
• Focus on risk-based decisions to ensure we keep the business and customer safe whilst providing great customer service.
• Proactively identify enhancements to processes and contribute towards their implementation.
• Identify, understand and collate customer needs, requirements and feedback.

• Minimum 5 A* - C  / 9 - 4 Grade GCSEs (including English and Math) or equivalent - essential
• Demonstrates enthusiasm and a positive approach to their working performance.
• Open and able to adapt to change.
• Articulate and possess excellent communication skills.
• Strong team player who is able to work with limited supervision.
• Confident self- starter.
• Takes a logical and organised approach to problem solving.
• Has the desire to develop a career within a customer centric environment.
• Has a strong attention to detail and enjoys delivering quality outcomes.
• Experience within a life assurance environment would be an advantage

Your specialist: Mark Burman

Quote job ref: 15967

Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.

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