IT Infrastructure Analyst
Isle of Man
Permanent
Our client seeks an IT Infrastructure Analyst to join their team.
Role Profile: To provide, support, maintain and optimise an organisation on-premises and cloud-based IT infrastructure. Focus on ensuring the stability, availability and security of the network & servers and systems that support business operations. The role blends technical expertise with problem solving to maintain and improve the efficiency of the IT environment.
Key Responsibilities:
- Ensure that critical infrastructure components (servers, networks, storage) are available and operational.
- Effective system and network monitoring in place
- Critical systems, (servers, networks etc.) operational and accessible to users within specified parameters to ensure organisations needs and industry standards are met.
- Effective use of infrastructure resources (e.g. CPU, memory, storage) and cost optimisation of hardware and cloud services.
- Minimise over-provisioning and ensure that resource utilisation is in line with budget constraints
- Feedback from end-users and stakeholders on the reliability and effectiveness of infrastructure services.
- Increase in automated tasks and workflows, reducing manual intervention and human error.
Key Skills and Experience:
- Appropriate technical qualifications beneficial e.g. MS Certified Azure Administration, Cisco Certified Network Association (CCNA),
Network and Network management:
- Network protocols - DNS, VPN etc.
- Network devices - routers, switches, network segmentation, and VPN configurations for remote access
Knowledge of Cisco / Meraki / Juniper / Palo Alto
- Skills in network troubleshooting and monitoring tools - e.g. SolarWinds
Server Administration:
- Proficiency in managing and configuring Windows Servers and Linux-based systems.
- Experience with Active Directory, DNS, DHCP, and domain administration
- Knowledge of server virtualization platforms, such as Nutanix VMware,for managing virtual machines.
- Ability to handle server backups, storage management (SAN/NAS), and recovery tasks.
Operating Systems (OS) Expertise:
- Understanding of MS Windows operating systems
- Knowledge of OS patching, upgrades, and security hardening techniques
Cloud Platform Proficiency
- Experience with at least one major cloud provider (AWS, Azure, Google Cloud)
- Knowledge of cloud servers like compute, storage, networking, security and managed services.
- Skills in cloud infrastructure deployment, including virtual networks, VM instances, storage and monitoring.
- Understanding of cloud security practices (IAM, VPCs, firewalls).
Vulnerability Management and Threat Detection:
- Experience with vulnerability management tools like Nessus, Qualys, or OpenVAS
- Knowledge of endpoint security solutions (antivirus, anti-malware) and incident response procedures.
- Familiarity with Security Information and Event Management (SIEM) tools, like Splunk or QRadar.
System and Network Monitoring Tools:
- Experience with monitoring solutions like, SolarWinds, What's Up Gold.
- Ability to interpret metrics from network, server and application performance monitoring tools.
- Knowledge of log management tools and techniques for monitoring infrastructure health.
Troubleshooting and Diagnostics:
- Strong problem-solving skills for diagnosing hardware, network and software issues.
- Knowledge of common troubleshooting frameworks and methodologies, such as ITIL.
Virtualisation:
- Knowledge of virtual infrastructure management with VMware, Nutanix, or similar platforms.
- Experience with configuring and managing virtualised environments for optimised resource.
Backup Solutions
- Experience with backup and recovery software like Rubrik, Cloudian etc.
- Knowledge of backup strategies (e.g. incremental, differential, full backups) and data retention policies.
Database Knowledge
- Basic understanding of database management and administration for common databases like SQL server.
- Skills in database management, backup and recovery.
Storage Solutions:
- Knowledge of Storage Area Networks (SAN), Network Attached Storage (NAS) and RAID configurations.
- Experience managing cloud storage options and ensuring data redundancy and scalability.
Documentation Tools:
- Proficiency in documenting infrastructure configurations, standard operating procedures (SOPs), and troubleshooting guides.
- Experience using documentation tools like confluence, Microsoft SharePoint, or similar collaboration platforms.
Personal Capabilities Required, e.g. skills, attitude, strengths
- Excellent spoken and written communication skills, with the ability to translate complex technical topics
- A Pro-active individual, self-motivated, and able to use own initiative.
Your specialist: Angie Westmorland
Quote job ref: 15931
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.
