Onboarding Team Member

Isle of Man
Contract
Our client is seeking an enthusiastic and positive Onboarding Team member to deliver the best possible customer experience.
 
Key Responsibilities
  • Identify, understand and collate customer needs, requirements and feedback.
  • Proactively identify enhancements to processes and contribute towards their implementation. 
  • Engage and collaborate with peers across the International Business as well as the wider group.
  • Proactively take ownership for self-development and demonstrate the desire to progress their career.
  • Process customer applications and requests within agreed service levels.
  • Focus on risk-based decisions to ensure we keep the business safe as well as provide great customer service.
 
Key Skills & Experience
  • Minimum 5 A* - C  / 9 - 4 Grades GCSEs (including English and Math) or equivalent
  • Demonstrates enthusiasm and a positive approach to their working performance
  • Open and able to adapt to change
  • Articulate and possess excellent communication skills
  • Strong team player who is able to work with limited supervision
  • Confident self- starter
  • Takes a logical and organised approach to problem solving
  • Has the desire to develop a career within a customer centric environment.
  • Experience within a life assurance environment would be an advantage
Mark Burman
Your specialist: Mark Burman
Quote job ref: 15966

Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.

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