Onboarding Team Member
Isle of Man
Contract
Our client is seeking an enthusiastic and positive Onboarding Team member to deliver the best possible customer experience.
Key Responsibilities
- Identify, understand and collate customer needs, requirements and feedback.
- Proactively identify enhancements to processes and contribute towards their implementation.
- Engage and collaborate with peers across the International Business as well as the wider group.
- Proactively take ownership for self-development and demonstrate the desire to progress their career.
- Process customer applications and requests within agreed service levels.
- Focus on risk-based decisions to ensure we keep the business safe as well as provide great customer service.
Key Skills & Experience
- Minimum 5 A* - C / 9 - 4 Grades GCSEs (including English and Math) or equivalent
- Demonstrates enthusiasm and a positive approach to their working performance
- Open and able to adapt to change
- Articulate and possess excellent communication skills
- Strong team player who is able to work with limited supervision
- Confident self- starter
- Takes a logical and organised approach to problem solving
- Has the desire to develop a career within a customer centric environment.
- Experience within a life assurance environment would be an advantage

Your specialist: Mark Burman
Quote job ref: 15966
Hi, I'm Mark and I look after all the temp / contract roles. If this exciting job sounds up your street, please submit your details, we look forward to hearing from you.