Operations Control Manager
Isle of Man
Permanent
Our client seeks an Operations Control Manager to join their team.
This is a senior, high-visibility appointment at the heart of the operational control function. As Operations Control Manager, you will take full accountability for establishing, implementing, tracking and monitoring the Operations Control capability and framework, embedding a robust control environment across the end-to-end operational landscape. You will lead and develop a Controls Team, enabling real-time assurance through the full Control Lifecycle, while influencing senior leadership to contain operational losses and minimise non-financial risk across multiple product and business areas.
Key Responsibilities:
- Account for the implementation of end-to-end control frameworks and tools across a product operations focus, ensuring reporting is complete, accurate and reflects the true control environment.
- Provide inputs to support the continuous development and improvement of the end-to-end Operations Control environment.
- Proactively monitor, track and remediate risks by implementing and tracking KRIs across the full operations area of responsibility, measuring risk and identifying trends to enable early identification and mitigation actions.
- Influence and engage operations and front-office/business stakeholders (upstream and downstream) to embed recommended controls and maintain a sound control environment.
- Identify and articulate the inter-connectedness of products, systems and processes, and the upstream/downstream impact of control failures, maximising relationships across the value chain.
- Gather and analyse relevant data, perform trend analysis via monthly dashboards and other reporting mechanisms to enable early identification of potential risks, sharing insights with the Operations Control Team and wider stakeholders.
- Lead, guide and develop a Controls Team to effectively maintain and embed a robust and consistent Ops Control environment.
Key Skills and Experience:
- First Degree in Audit, Risk Management or a related discipline.
- 5-7 years' experience in Operations Control, Product Business Risk Control Committee (BRCC) or MANCO environments.
- 8-10 years' advanced knowledge of banking and its broad product suite.
- Strong product knowledge across both Consumer Banking and Business Banking.
- Proven track record of implementing and monitoring end-to-end control frameworks, KRI tracking and risk remediation.
- Demonstrated ability to evaluate risk management effectiveness and produce meaningful risk reporting.
- Excellent interpersonal and influencing skills, with the ability to engage and drive action across operations and senior front-office stakeholders.
Your specialist: Angie Westmorland
Quote job ref: 16839
Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.
