Senior New Business Administrator
Isle of Man
Permanent
Our client seeks a Senior New Business Administrator to join their Customer Services New Business Department.
Role Profile: Reporting to the New Business Manager, the role is responsible for overseeing and processing high risk and PEP applications ensuring all regulatory, AML/KYC, and company requirements are met across multiple jurisdictions. The role provides senior-level administrative support, acts as a point of escalation for complex or high-risk cases, and supports the delivery of high service standards while contributing to process improvement.
Key Responsibilities:
- Review and quality-check documentation to ensure accuracy, completeness, and compliance with AML/KYC and multi-jurisdictional requirements.
- Deliver accurate and timely administration of transactions, ensuring compliance with regulatory standards and internal controls to maintain service integrity.
- Maintain data quality and integrity across all systems by following established procedures and escalating discrepancies promptly.
- Prioritize workload effectively to meet service level agreements and customer expectations, adapting to changing demands and deadlines.
- Identify and escalate operational risks, errors, or breaches to safeguard compliance and prevent financial or reputational impact.
- Support continuous improvement by suggesting process enhancements and participating in initiatives to increase efficiency and reduce risk.
- Collaborate with colleagues and stakeholders to resolve queries and deliver a seamless customer experience.
- Keep up-to-date with regulatory requirements, internal policies, and best practice to ensure ongoing compliance and professional development.
- Contribute to a positive team culture by sharing knowledge, supporting peers, and promoting accountability and high standards.
- Sign off Higher Risk Applications along with PEP, Complex & high value cases.
Key Skills and Experience:
- Extensive understanding of life assurance products and onboarding processes.
- Strong knowledge of AM, CDD, FATCA & CRA along with offshore regulatory requirements.
- Proven experience in a regulated financial services environment, processing and onboarding high risk new business applications adhering to regulatory frameworks.
- Experience conducting enhanced due diligence checks and risk assessments for high risk, complex & politically exposed individuals.
- Excellent attention to detail and accuracy in high-risk decision-making.
- Ability to prioritize and manage complex workloads under pressure.
Your specialist: Paige Milestone
Quote job ref: 16532
Hi, I'm your specialist Paige and I can't wait to hear from you about this job. You can simply submit your CV or call me on 678144 with any questions.
