Senior Technical Support Engineer

• Deliver support across multiple sites, addressing requests from graduate level to Directors.
• Provide expertise in Microsoft Server build, migration, and support.
• Maintain and support desktop virtualization solutions.
• Proficient in technologies such as AD, Intune, O365, Exchange, and Azure Infrastructure, as well as Azure SAAS apps.
• Strong understanding of virtualization, with expertise in VMware.
• Demonstrate excellent communication skills to engage with a diverse user base. Collaborate with teams across various locations to provide effective support.
• Exhibit a passion for in-house IT support and continuous learning. Openness to travel to other offices to support additional sites when required.

• Minimum of 5 years of experience in IT support roles, strong 1st and 2nd line support experience is essential.
• Experience in Microsoft Server admin and VMware.
• Familiarity with SAAS apps and Data Warehousing solutions.
• Experience with technologies VDI solutions.
• Excellent communication skills to engage with individuals at all levels.
• A genuine passion for IT support and a willingness to conduct on-site visits.

Your specialist: Angie Westmorland

Quote job ref: 16226

Hi I'm Angie, I am working on this amazing opportunity with one of the Island's leading employers, click apply now and I will be in touch.

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